

Support & FAQs
Having Trouble? Check out our support FAQ to help you fix your issue.
Haven:
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How do I opt out of SMS notifications?
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How do I change my username?
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How do I stop or start email notifications?
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I updated my profile, but I don't see the changes.
File Haven:
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How do I download files that have been uploaded?
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My friend sent me a file, but I can't find it.
Project Haven
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My project/task is no longer updating when I make changes.
Haven Video Chat:
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My camera is not being recognized.
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How do I close the whiteboard?
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How secure is the meeting?
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Where are recordings stored?